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Terms and Conditions

Introduction and Acceptance

Welcome to our casino. These Terms and Conditions (“Terms,” “Agreement”) govern your use of our online casino platform, website, mobile applications, and all related services (collectively, the “Services”). By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any part of these Terms, you must not use our Services. These Terms constitute a legally binding agreement between you and us. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of our Services after any modifications constitutes your acceptance of the updated Terms.

It is your responsibility to review these Terms periodically to stay informed of any changes. We recommend that you print or save a copy of these Terms for your records. If you have any questions about these Terms, please contact our customer support team before using our Services.

Eligibility and Account Registration

To use our Services, you must meet the following eligibility requirements:

Age Requirement

You must be at least 18 years of age to create an account and use our Services. By registering for an account, you represent and warrant that you are of legal age to gamble in your jurisdiction. We reserve the right to request proof of age at any time and may suspend or close accounts if we cannot verify that a user meets the age requirement.

Legal Capacity

You must have the legal capacity to enter into binding contracts in your jurisdiction. You must not be prohibited from using our Services by any applicable law, regulation, or court order. It is your responsibility to ensure that online gambling is legal in your jurisdiction before using our Services.

Account Registration

To access our Services, you must create an account by providing accurate, current, and complete information. You agree to:

  • Provide truthful and accurate information during registration
  • Maintain and update your account information to keep it accurate and current
  • Maintain the security and confidentiality of your account credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account
  • Not share your account credentials with any third party
  • Not create multiple accounts or attempt to circumvent account restrictions

Identity Verification

We are required by law to verify the identity of all players. You agree to provide valid identification documents when requested, including but not limited to government-issued photo ID, proof of address, and payment method verification. We may suspend or close accounts that fail to provide adequate verification documentation within the specified timeframe.

Use of Services

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms. Your use of our Services is subject to the following restrictions:

Permitted Use

You may use our Services to:

  • Access and play casino games for entertainment purposes
  • Make deposits and withdrawals in accordance with our banking policies
  • Participate in promotions and bonuses subject to their specific terms
  • Access customer support and account management features

Prohibited Activities

You agree not to:

  • Use our Services for any illegal purpose or in violation of any applicable law
  • Attempt to hack, manipulate, or interfere with our platform, systems, or security measures
  • Use automated systems, bots, or scripts to access or interact with our Services
  • Engage in any form of cheating, collusion, or fraudulent activity
  • Reverse engineer, decompile, or disassemble any part of our platform
  • Copy, modify, or create derivative works of our Services
  • Use our Services to transmit viruses, malware, or other harmful code
  • Impersonate any person or entity or misrepresent your affiliation with any entity
  • Collect or harvest information about other users
  • Interfere with or disrupt the operation of our Services
  • Use our Services in any manner that could damage, disable, or impair our platform
  • Violate any applicable anti-money laundering or counter-terrorism financing laws

Violation of these restrictions may result in immediate account suspension or closure, forfeiture of funds, and legal action.

Deposits and Withdrawals

We provide various payment methods for deposits and withdrawals. All financial transactions are subject to the following terms:

Deposits

To make deposits, you must use a payment method that is registered in your name and that you are authorized to use. You agree that:

  • All deposits must be made from payment methods owned by you
  • You will not use stolen, fraudulent, or unauthorized payment methods
  • Deposits are subject to minimum and maximum limits as specified on our website
  • We reserve the right to request additional verification for deposits
  • Deposits are processed immediately but may take longer depending on the payment method
  • We are not responsible for fees charged by your payment provider

Withdrawals

Withdrawal requests are subject to the following terms:

  • You must complete identity verification before making your first withdrawal
  • Withdrawals must be made to payment methods registered in your account
  • Withdrawals are subject to minimum and maximum limits as specified on our website
  • We reserve the right to request additional documentation for withdrawals
  • Withdrawal processing times vary by payment method (typically 24-48 hours)
  • You must meet any wagering requirements before withdrawing bonus funds
  • We may charge fees for certain withdrawal methods as disclosed on our website

Payment Method Verification

For security and compliance purposes, we may require you to verify ownership of payment methods used for deposits and withdrawals. This may involve providing copies of bank statements, credit card statements, or other documentation. Failure to provide requested verification may result in delayed or denied transactions.

Bonuses and Promotions

We offer various bonuses and promotions to enhance your gaming experience. All bonuses and promotions are subject to specific terms and conditions that will be disclosed at the time of the offer. General terms applicable to bonuses include:

Bonus Terms

Unless otherwise stated, bonuses are subject to wagering requirements that must be met before you can withdraw bonus funds or winnings derived from bonus funds. Wagering requirements specify how many times you must wager the bonus amount (and sometimes the deposit amount) before withdrawal is permitted.

Bonus Restrictions

Bonuses may be subject to restrictions including:

  • Maximum bet limits while using bonus funds
  • Game contribution percentages (some games may contribute less or not at all to wagering requirements)
  • Time limits for meeting wagering requirements
  • Eligibility restrictions based on account status or location
  • Limitations on the number of active bonuses

Bonus Abuse

We strictly prohibit bonus abuse, including but not limited to:

  • Creating multiple accounts to claim bonuses multiple times
  • Using bonuses in a manner inconsistent with their intended purpose
  • Exploiting software bugs or system errors to gain unfair advantage
  • Colluding with other players to meet wagering requirements
  • Using bonuses for arbitrage or other non-gaming purposes

If we determine that you have engaged in bonus abuse, we reserve the right to void bonuses, cancel winnings, close your account, and take legal action if necessary.

Game Rules and Fair Play

All games available are governed by specific rules that are displayed within each game. By playing any game, you agree to abide by the rules of that game. General principles of fair play include:

Random Number Generation

All games use certified random number generators (RNGs) to ensure fair and random outcomes. Game results are determined by chance and cannot be predicted or influenced by players or the casino.

Game Malfunctions

In the event of a game malfunction, software error, or system failure, we reserve the right to:

  • Void affected bets and game rounds
  • Refund deposits affected by the malfunction
  • Correct any errors in account balances
  • Suspend affected games until the issue is resolved

Disputes

If you have a dispute regarding game outcomes or results, you must contact our customer support team within 7 days of the disputed transaction. We will investigate the matter and make a determination based on game logs, system records, and applicable rules. Our decision is final and binding.

Intellectual Property

All content, features, and functionality of our casino, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are our property or that of our licensors and are protected by international copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, or create derivative works of our content
  • Use our trademarks, logos, or branding without written permission
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use our content for commercial purposes

Any unauthorized use of our intellectual property may result in legal action and damages.

Account Suspension and Closure

We reserve the right to suspend or close your account at any time, with or without notice, for any reason including but not limited to:

  • Violation of these Terms or any applicable law
  • Suspected fraud, money laundering, or other illegal activity
  • Bonus abuse or other prohibited activities
  • Providing false or misleading information
  • Failure to complete identity verification
  • Self-exclusion or responsible gambling restrictions
  • Inactivity for an extended period

If your account is suspended or closed, you will be notified of the reason (where permitted by law) and any remaining funds will be returned to you in accordance with our withdrawal policies, subject to any outstanding obligations or legal requirements.

Account Closure by You

You may close your account at any time by contacting our customer support team. Upon account closure:

  • You will not be able to access your account or use our Services
  • Any pending withdrawals will be processed in accordance with our withdrawal policies
  • You will forfeit any unused bonuses or promotional credits
  • We may retain certain information as required by law or for legitimate business purposes

Limitation of Liability

To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our Services.

Our total liability to you for any claims arising from or related to these Terms or your use of our Services shall not exceed the amount you have deposited with us in the 12 months preceding the claim.

We do not guarantee that our Services will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for any losses resulting from technical issues, system failures, or internet connectivity problems.

Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights
  • Any content you submit or transmit through our Services

Dispute Resolution

If you have a complaint or dispute regarding our Services, you agree to first contact our customer support team to attempt to resolve the matter. We are committed to resolving disputes fairly and promptly.

Internal Dispute Resolution

Our customer support team will investigate your complaint and provide a response within a reasonable timeframe. If you are not satisfied with the resolution, you may request escalation to a supervisor or manager.

External Dispute Resolution

If we cannot resolve your complaint internally, you may refer the matter to an independent dispute resolution service or regulatory authority, as applicable in your jurisdiction.

Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which we are licensed and operate. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction, unless otherwise required by applicable law.

Responsible Gambling

We are committed to promoting responsible gambling. We provide various tools and resources to help you maintain control over your gaming activities. By using our Services, you acknowledge that:

  • Gambling should be for entertainment purposes only
  • You should never gamble more than you can afford to lose
  • You should set limits on your deposits, losses, and session times
  • You should seek help if gambling becomes a problem

For more information about responsible gambling tools and resources, please refer to our Responsible Gambling page or contact our customer support team.

Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to you through:

  • Email notification to your registered email address
  • Prominent notice on our website
  • In-app notifications (for mobile users)

Your continued use of our Services after any modifications constitutes your acceptance of the updated Terms. If you do not agree with any modifications, you must stop using our Services and close your account.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms.

Entire Agreement

These Terms, together with our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein, constitute the entire agreement between you and us regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.

Contact Information

If you have any questions about these Terms, please contact our customer support team through:

  • Live Chat: Available 24/7 through our website
  • Email: [email protected]
  • Customer Support Portal: Available through your account dashboard

We are committed to providing excellent customer service and will respond to your inquiries promptly and professionally.

Conclusion

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms are designed to ensure a fair, safe, and enjoyable gaming experience for all players while protecting the interests of both players and the casino.

We encourage you to review these Terms regularly and contact us if you have any questions or concerns. Our goal is to provide you with the best possible gaming experience while maintaining the highest standards of fairness, security, and responsible gambling.

Thank you for choosing us. We wish you the best of luck and hope you enjoy your gaming experience with us.

Lucky Tiger Casino – Play Responsibly. 18+

Last Updated: 5 December 2025